DRAFT — prepared for review by a Latvian lawyer. Not yet in force.

Nexfluence Terms of Service for Creators

• Document
  Terms of Service for Creators (creator-terms)
• Version
  [VERSION DATE]
• Standard Deal Terms (sections 8 to 16)
  Version [DEAL TERMS VERSION]
• In force from
  [DATE, not before the lawyer has signed off and every condition in the box below is met]
• Operator
  [COMPANY LEGAL NAME]
• Earlier versions
  [ARCHIVE URL]

The short version

This summary, and the "In short" lines at the start of some sections, are not part of the terms. The numbered clauses are the terms.

• You must be 18 or older and live in [COUNTRIES].
• We ([COMPANY LEGAL NAME]) run Nexfluence. A deal is a contract between you and the business named in the offer. We are not a party to your deal, unless we are that business (section 7.3).
• The business pays you. A fee of 4% is deducted from each payout to you, so a €100 deal pays you €96. The offer shows your amount, the 4% and what you receive before you accept. The business pays the deal amount and no fee on top (section 13.4).
• Today the business pays you by bank transfer itself. We plan to move payouts to Abillio later and will tell you before we do (section 13.8).
• Depending on your status, the business may have to withhold tax from your payment, or you must declare and pay it yourself. We do not give tax advice.
• You keep ownership of your content. By default the business may only repost your post on its own social media accounts, without paying to promote it. Anything more, such as paid ads or buying the rights to your content, must be written in the offer.
• Mark every post you make for a deal as advertising, even if your only payment is a free product.
• We never show a business your email address, your bank details or what other businesses pay you. A business that invited you already has the email address it used. Today you give your bank details to a business yourself, so it can pay you. We do not hold them.
• If something goes wrong on a deal, raise a dispute and Support decides.

1. Who we are and what these terms cover

1.1 Nexfluence is run by [COMPANY LEGAL NAME] ("we", "us", "our"), a company registered in Latvia in the Commercial Register kept by the Register of Enterprises of the Republic of Latvia. Our registration number is [REGISTRATION NUMBER]. Our registered address is [REGISTERED ADDRESS]. Our VAT number is [VAT NUMBER]. You can contact us at [CONTACT EMAIL].

1.2 Nexfluence is a web app at nexus.nexfluence.eu. Businesses use it to manage the creators they work with, run campaigns and pay creators for their work and results. Tracked links use the address go.nexfluence.eu.

1.3 These terms are the agreement between you and us when you use Nexfluence as a creator. Sections 8 to 16, the Standard Deal Terms, also form part of every deal between you and a business (section 7.5). Businesses agree to separate terms for businesses.

1.4 Our Privacy Policy at [PRIVACY POLICY URL] explains how we handle personal data. Section 20 summarises it.

1.5 These terms are published in English and Latvian. If the two versions differ, the Latvian version applies if you live in Latvia, and the English version applies if you live anywhere else. [LAWYER: alternatively, make both versions equally valid and read any unclear wording in the creator's favour.]

1.6 You accept these terms by ticking a box when you join (section 4.1): when you accept an invitation, or when you apply yourself. The box says "I accept the Terms". A second box says "I have read the Privacy Policy". That second box confirms that you have read it. It is not consent. Both boxes link to the documents. We record the date, the time and the version you accepted. [NOT YET LIVE, condition for publication: today the boxes read "I agree to the terms and the privacy policy" and "I agree to the creator terms and the privacy notice", link to nothing, and record the fixed version "2026-05-01".]

1.7 These terms are always available at [TERMS URL], including before you sign up. You can save and print them. Earlier versions are kept at [ARCHIVE URL]. [NOT YET LIVE, condition for publication: the Terms page and the archive page.]

1.8 We follow the fairness standards of Regulation (EU) 2019/1150 voluntarily. This EU law sets fairness rules for online platforms that businesses use. In particular we give you: (a) 15 days' notice of changes (section 21); (b) reasons when we suspend or end your account (section 18); and (c) a complaints process (section 22). [LAWYER: confirm whether the Regulation applies. It covers services that let business users offer goods or services to consumers (Art 1(2), Art 2(2)(b)). Creators sell advertising services to businesses, so it likely does not apply to creators, and possibly not to businesses. Small enterprises (Recommendation 2003/361/EC) are exempt from Art 11 and Art 12 in any case.]

1.9 If you joined before [IN-FORCE DATE]. These terms were not yet published when you joined. At your next sign-in we will ask you to accept this version and to confirm that you are 18 or older. Until you do, you cannot accept new offers. Money already owed to you stays owed. [NOT YET LIVE, condition for publication: the re-acceptance prompt, the age confirmation and the block on new offers.]

2. Words we use

2.1 Brand: a name that a business runs campaigns under. One business can have several brands. A brand is not a party to a deal. The business behind it is.

2.2 Business: a company or person that uses Nexfluence to work with creators. We approve every business before it can use Nexfluence.

2.3 Buyout: see section 10.4.

2.4 Campaign: a piece of work a business sets up under one of its brands, with a goal, a brief and a default way of paying.

2.5 Cap: the most a deal can pay you, if the offer sets one.

2.6 Consumer: [LAWYER: define, and say whether a creator paid for posts can be one.]

2.7 Deal: an offer that has been accepted in Nexfluence (section 7.1).

2.8 Draft: a version of your content that you submit to the business for review before you post it (section 8.3).

2.9 End (your account): we close your account for good (section 18).

2.10 Holding period: the number of days after a deal is verified before its money can be released. It allows for returns.

2.11 Live link: the link to your published post.

2.12 Nexfluence: the web app at nexus.nexfluence.eu, including tracked links on go.nexfluence.eu.

2.13 Offer: a proposal for one deal. It can come from a business, or from you as a counter-offer.

2.14 Open deal: a deal that has been accepted and is not yet paid, cancelled or closed by Support. A deal that is paid, cancelled or closed by Support is a closed deal. [COMPANY: confirm.]

2.15 Outside deal: work you agree with a company outside Nexfluence and record in the app to keep track of it. An outside deal is not a deal under these terms (section 4.6).

2.16 Payout: the payment to you of what you are owed for a deal.

2.17 Payout provider: a company that makes payouts for us. We plan to use Abillio (section 13.8). There is no payout provider today.

2.18 Promo code: a discount code linked to you, used to match sales to you on commission deals (section 12.3).

2.19 Release condition: the event, set by the campaign, that makes your money ready to be released (section 12.6).

2.20 Released: the money for a deal is ready to be paid to you. Released does not mean paid.

2.21 Reserve: money in the business's wallet reserved for one deal. The app shows it as "funds reserved". A reserve is not a promise by us to pay you (section 13.3).

2.22 Results: the numbers a deal pays on, such as views, clicks, sign-ups or sales.

2.23 Roster: the list of creators a business works with.

2.24 Standard Deal Terms: sections 8 to 16 of these terms (section 7.5).

2.25 Support: our team that answers help requests and decides disputes.

2.26 Suspend (your account): we stop you using your account for a time (section 18).

2.27 Thread: the message conversation attached to each deal.

2.28 Tracked link: a short link on go.nexfluence.eu that counts visits for one deal (section 12.2).

2.29 Verified: a deal is verified when the business records its first result, or confirms a sales report for it (section 12.4).

2.30 Wallet: the business's balance in Nexfluence, which funds its deals. Today it is a record the business keeps in Nexfluence, not money we hold (section 13.3).

2.31 Your amount: what the business owes you for a deal under the accepted offer and the results (section 13.1), before any fee.

3. Who can join

3.1 You must be at least 18 years old. You confirm this when you accept these terms. [NOT YET LIVE, condition for publication: the age confirmation box.] We may ask you for proof of your age. If we learn that you are under 18, we will end your account under section 18.4(a). [LAWYER: confirm which exception applies.] Support then decides what happens to your open deals under section 14. Money owed to you for work you have already done stays owed. [LAWYER: confirm, given that a contract with a minor may be voidable under the Civil Law.]

3.2 You must live in [LATVIA / LATVIA, LITHUANIA OR ESTONIA]. [COMPANY: before choosing, confirm with Abillio which countries of residence it serves. Otherwise limit this to Latvia at launch.]

3.3 You join Nexfluence as a person. If you are paid through your own company, you confirm that you may act for it. In these terms, "you" then also means that company.

3.4 You may have only one creator account. Do not open an account for someone else, and do not let anyone else use yours.

3.5 The information you give us must be true, and you must keep it up to date.

4. Your account

4.1 There are two ways to join:

• (a) A business invites you by email. The invitation link works for 14 days. After that, the business can send a new one. The invitation email says which business gave us your email address, and links to our Privacy Policy. [COMPANY: check that the invitation email does both before publishing.]
• (b) You apply yourself at nexus.nexfluence.eu/creators/apply. We do not check creator applications before you join. We can still suspend or end your account later under section 18.

4.2 Accepting an invitation puts you on that business's roster. Being on a roster does not oblige you or the business to offer or accept any deal.

4.3 You sign in with a six-digit code that we email to you. Each code works for [15] minutes. [COMPANY: check the live setting before publishing. The Supabase dashboard decides it, and the repository's config says 60 minutes.] We do not use passwords. Anyone who can read your email can sign in as you. So keep your email account secure, never share a code, and tell us at [CONTACT EMAIL] if you think someone else has used your account. We will never ask you for your sign-in code.

4.4 Today we charge you no fee to use Nexfluence. Any fee on your payouts is set out in section 13.4. If we introduce a new fee for creators, we will tell you under section 21 and ask you to accept it before it applies to you.

4.5 We email you about your account and your deals: new offers, reminders, payments and messages. These emails are part of the service. When you join, you can also tick a separate box: "Send me campaign matches by email". We send those emails only if you ticked it. Every such email will contain a link to stop them. You can also stop them at any time by writing to [CONTACT EMAIL]. [COMPANY: no such emails are sent today. Add the stop link before sending any.] [PROPOSED: a switch in Settings to turn them off.]

4.6 You can record outside deals in the app to keep track of them. We take no part in outside deals. We do not check them, and no money for them passes through Nexfluence. Sections 6 to 16 do not apply to outside deals.

5. Your profile and who sees what

In short: businesses see your profile details and, on their own deals, your content and results. We never show a business your email, your bank details or what other businesses pay you.

5.1 Your profile holds your photo, display name, social media handles (Instagram, TikTok, LinkedIn), follower counts, bio, country and niche.

5.2 Follower counts you type in, or pick as a range when you apply, are shown as "self-reported". If you pick a range, we store its lowest number. Do not overstate them. If we later let you connect your Instagram or TikTok account, we will ask your permission first, and connected numbers may then replace the ones you gave.

5.3 Your public page.

• (a) Your profile can also have a public page at nexus.nexfluence.eu/c/[your-link]. Anyone with the link can see it. It shows your photo, display name, niche, platforms with follower counts and a short bio.
• (b) Your public page is off until you switch it on. When you join, we ask whether you want it, and the box is not ticked. You can switch it on or off in your profile at any time. We publish it only with your consent. [NOT YET LIVE, condition for publication: today the page is switched on when you join. COMPANY: ask creators whose pages are already public to confirm or switch theirs off.]
• (c) We ask search engines not to list your page.
• (d) Your page has a "Work with me" form. Anyone can use it to send you a message. We store the sender's name, email address and message in Nexfluence and pass them on to you by email.
• (e) Your results appear on your page only if you switch them on. [PROPOSED: only results that are not sales figures, such as views, can be shown, unless the business has agreed to share its figures. Business terms: add a matching clause.] [COMPANY: confirm whether showing results on the public page is built.]

5.4 What a business can see about you:

• About you

  Display name, handles, follower counts, bio, country

  Does a business see it?

  Yes

  When

  Wherever you appear to that business: its roster, deals and messages

• About you

  Your photo

  Does a business see it?

  Yes

  When

  Same as above. [NOT YET LIVE, decided 23 September 2026: photos do not reach businesses yet.]

• About you

  Your display name, after you answer "Yes" in Matches

  Does a business see it?

  Yes

  When

  By email, with the campaign you answered (section 6.1)

• About you

  Your public page

  Does a business see it?

  Yes, as can anyone with the link

  When

  While it is switched on

• About you

  Your email address

  Does a business see it?

  Not through Nexfluence. A business that invited you already knows the address it sent the invitation to, and sees it in its list of invitations. Other businesses write to you through the thread

  When

  Never through Nexfluence, except as described

• About you

  Your phone number

  Does a business see it?

  Only together with your shipping address, on a deal that ships a product

  When

  From when you give it. [NOT YET LIVE, decided 23 September 2026: hidden once the product is delivered.]

• About you

  Your shipping address

  Does a business see it?

  Only on that deal, never on the roster

  When

  Same as the phone number. [NOT YET LIVE, decided 12 September 2026: deleted 90 days after the last shipment is delivered.]

• About you

  Your bank and tax details

  Does a business see it?

  Not through Nexfluence. Today you give your bank details to the business yourself so it can pay you (section 13.5)

  When

  Never through Nexfluence

• About you

  What other businesses pay you

  Does a business see it?

  No. A business sees only its own deals with you

  When

  Never

• About you

  Your results and content

  Does a business see it?

  Only for its own deals with you

  When

  From when you submit a draft

5.5 What you can see about a business:

• About the business

  Brand logo, brand name, website, one-line pitch

  Do you see it?

  Yes

  When

  From the invitation or the first offer, and on every deal, thread and payment

• About the business

  Legal business name, country and registration number

  Do you see it?

  Yes

  When

  From the offer on, before you accept. [NOT YET LIVE, condition for publication: today the offer and the deal page show only the brand.]

• About the business

  Contact person's first name

  Do you see it?

  Yes

  When

  In the thread, as the sender's name. Never their email

• About the business

  Owner's email, notification email, team members

  Do you see it?

  No

  When

  Never. You write through the thread

• About the business

  Wallet balance, budgets, the business's fees, other creators' deals

  Do you see it?

  No

  When

  Never. You see only your own deal's terms and payouts

• About the business

  Campaign brief

  Do you see it?

  Yes

  When

  A summary before you accept. The full brief after you accept

5.6 Nothing from one deal is shown in another deal. [COMPANY: confirm.] [NOT YET LIVE, decided 23 September 2026: we do not put amounts, sign-in codes or other private details in email subject lines, or personal details in web addresses. Today some email subjects show amounts, dispute details and the sign-in code.]

5.7 Support can technically see all data in Nexfluence. Support opens a thread only when you or the business ask for help, raise a dispute or report abuse, or when the law requires it. [PROPOSED: every time Support opens a thread, this is logged.] No business or creator has this access.

5.8 [NOT YET LIVE, decided 23 September 2026: if a business removes you from its roster, it can no longer see your photo and handles.] Records of your past deals with that business stay, for both of you.

6. Campaigns and offers

6.1 In the Matches section of your app you may see open campaigns from approved businesses you have no deal with. Each one shows a summary of the brief and how the campaign pays. You can answer "Yes" or "Not for me". A "Yes" sends the business an email with your display name and the campaign. A "Yes" is not a deal. Neither you nor the business has to do anything because of it.

6.2 We show Matches in this order:

• (a) best fit first. Fit compares your niche with the brand's categories;
• (b) if two campaigns fit equally, the one with the sooner content deadline comes first;
• (c) campaigns we cannot score for fit come last.

Businesses cannot pay to be shown higher.

6.3 An offer shows:

• (a) the business's legal name, country and registration number, and the brand [NOT YET LIVE, condition for publication: today the offer shows only the brand];
• (b) the campaign brief: a summary before you accept, and the full brief after you accept;
• (c) how you are paid: one of the pay models in section 6.4;
• (d) the amounts or rates, the result the deal is measured on, and any cap;
• (e) the holding period;
• (f) the deadlines;
• (g) whether the business ships you a product;
• (h) your amount, the 4% fee and what you receive (section 13.4) [NOT YET LIVE, condition for publication: decided 24 September 2026, see condition (a)];
• (i) [PROPOSED: any extra rights to use your content (section 10) and how long the post must stay up (section 11).] Until the offer has these fields, they must be written in the thread and agreed by both of you.

[COMPANY: the offer and the deal page do not show the release condition (section 12.6). Show it before publishing, and then add it to this list.]

6.4 The pay models are:

• (a) flat fee: one fixed amount;
• (b) commission: a percentage of the value of the sales matched to your promo code;
• (c) pay per result: a set amount for each view, click or sign-up;
• (d) hybrid: a fixed base fee plus pay per result;
• (e) commission ladder: commission, and if your sales pass a set level, the business is told you qualify for a paid deal or retainer [COMPANY: confirm];
• (f) monthly retainer: a fixed amount each month for a set number of posts.

6.5 We may show you an estimate of what you could earn. Estimates are a guide only. They are not a promise from us or from the business.

6.6 How a deal is made.

• (a) You open the offer and read it, including the business's details and the brief summary.
• (b) You can accept it, decline it, or make a counter-offer. You can edit a counter-offer before you send it. Counter-offers can go back and forth in the thread.
• (c) A counter-offer replaces the earlier offer. [COMPANY: confirm the app works this way.]
• (d) Nothing binds you until you press "Accept". Until then you can check and correct everything.
• (e) When you accept an offer, or the business accepts your counter-offer, the deal is made. It is stored on the deal page, where both of you can see it at any time (section 7.4).
• (f) Nexfluence is available in English and Latvian.

6.7 Nothing is reserved for an offer until it is accepted. [NOT YET LIVE, decided 23 September 2026: an offer that nobody answers expires after 7 days. We remind you on day 3.]

6.8 [NOT YET LIVE, decided 23 September 2026: a business may withdraw an offer at any time until it is accepted, even within the 7 days.]

6.9 Read the offer carefully before you accept, including who the business is. Once you accept, the deal is binding (section 7).

7. The deal: a contract between you and the business

In short: a deal is a contract between you and the business named in the offer. We run the platform and keep the record. If we are the business, we are a party too.

7.1 When you accept an offer, or the business accepts your counter-offer, you and the business have made a contract (the "deal"). The parties to the deal are you and the business named in the offer (section 6.3(a)). We are not a party to the deal, except as section 7.3 says. [LAWYER: PRD section 5 says Nexfluence is the contracting party, as the agency works today. PRD section 25.4 says the brand and the creator contract, and is marked "with a lawyer". Decide which is true. Until that is settled, do not publish this clause as fact.]

7.2 Our role is to run the platform on which the deal is made, recorded and managed. We keep the record, count visits on tracked links, calculate what is owed and handle disputes. Today the business pays you directly. We do not receive, hold or send that money. [LAWYER: before payouts move to a payout provider (section 13.8), choose a lawful route. Taking a business's money to pass it on to creators is likely a payment service that needs authorisation from Latvijas Banka (Law on Payment Services and Electronic Money, check), unless an exemption applies. The PSD2 commercial agent exclusion (Directive (EU) 2015/2366, Art 3(b), recital 11) is narrow and is generally not available to a platform that acts for both payer and payee and decides disputes between them. Options: (a) the payout provider collects directly from the business, and we never touch the money; (b) an exemption is confirmed in writing; (c) we obtain a licence. Check whether PSD3 or the Payment Services Regulation is in force by the publication date. Do not describe us as a "payment agent" until this is settled.]

7.3 Deals where we are the business. Where the business named in the offer is [COMPANY LEGAL NAME], for example on campaigns we run for brands we represent, we are a party to the deal. For those deals:

• (a) section 13.12, section 19.3(a) and the limit in section 19.4 do not apply to money we owe you under that deal;
• (b) disputes are decided by [a person not involved in the campaign / an independent person — COMPANY / LAWYER: name who], and section 14.4 does not stop you going straight to mediation or court.

[LAWYER: decide whether we act as principal or as agent of the brand owners. If we act as agent, the brand owner must be named on the offer as the party, and this clause changes.]

7.4 The record of the deal.

• (a) The accepted offer, as saved in Nexfluence, is the written record of the deal. Both you and the business can see it at any time on the deal page.
• (b) Today, the pay model, the amounts or rate and any cap are fixed when the deal is made. The brief, the holding period and the release condition come from the campaign, and the business can still change them after you accept. [PROPOSED: they will be fixed when the deal is made (PRD section 25.2).] If a change after acceptance harms you, tell the business in the thread, and raise a dispute if needed.
• (c) The messages in the thread are evidence of what you agreed. They do not change the deal on their own.
• (d) A change to the amount, the result measured, the deadlines or the rights to use your content counts only if one of you proposes it clearly in the thread and the other clearly accepts it there. Today such a change does not change the amounts reserved or owed in Nexfluence. To make Nexfluence reflect it, ask Support (section 15.7). [PROPOSED: a "change offer" in the app that the other side accepts, and that updates the deal.] [COMPANY: say whether an agreed change should update the reserve.]

7.5 The Standard Deal Terms. Sections 8 to 16 are the Standard Deal Terms, version [DEAL TERMS VERSION]. They apply to every deal unless the accepted offer says otherwise. Businesses agree to the same Standard Deal Terms in their own terms. If the offer and the Standard Deal Terms differ, the offer applies. However, no offer can remove your duty to mark advertising (section 9) or any right the law gives you. [PROPOSED: we will publish the Standard Deal Terms as a separate, versioned document, link to it from every offer, and save its version on each deal, so that it is always clear which version governs a deal.]

7.6 Law and courts for the deal. Unless the offer says otherwise, Latvian law applies to the deal, and the courts of Latvia decide disputes about it. If you or the business is a consumer, the laws that protect consumers in that person's home country still apply. [LAWYER: confirm (Rome I, Regulation 593/2008, Art 3; Brussels I bis, Regulation 1215/2012, Art 25, under which an electronic record counts as writing, Art 25(2)). Without a choice, Rome I Art 4(1)(b) applies the law of the creator's home country.]

7.7 You work for the business as an independent creator. You are not an employee of the business or of us. You decide how to create your content within the brief. Nothing in these terms or in a deal makes you an employee, partner or agent of the business or of us.

7.8 You are free to work with any business, including outside Nexfluence, unless an accepted offer says otherwise (for example, a period when you agree not to work with competing brands). You may contact any business directly, outside Nexfluence, including businesses you met here. [COMPANY: confirm.] Deals made that way are outside deals. The records, reserves, disputes and support in these terms do not cover them.

Standard Deal Terms (sections 8 to 16)

8. Doing the work

8.1 Do the work that the accepted offer and the brief describe, on the platforms and by the deadlines they set. We email you a reminder three days before a deadline. A reminder is a courtesy: if you do not receive one, the deadline stays the same.

8.2 If a deal ships a product, we ask for your shipping address and phone number when you accept. We use them only for that deal and share them only with that business (section 5.4). [PROPOSED: you can correct your address until the business marks the product as shipped.] The offer says whether you keep the product. If a product does not arrive, tell the business in the thread, and raise a dispute if needed.

8.3 If the deal needs a draft, submit a link to the draft stored in your own storage (for example, a cloud drive). We do not store your photos or videos. We store only the statistics screenshot you submit (section 8.6). [COMPANY: confirm.]

8.4 The business reviews your draft in one of three ways:

• (a) approve it;
• (b) approve it with corrections: you make the listed corrections and post without sending the draft again;
• (c) ask for changes with a note: you change the draft and submit it again.

8.5 [NOT YET LIVE, decided 23 September 2026: if the business has not reviewed your draft within 7 days after you submit it, you may post it. The draft then counts as approved. The offer shows that this rule applies.]

8.6 Post on your own account. Then submit the live link, with a screenshot of the post's statistics if you have one. The post must be public so that the business can see it.

8.7 Your content must:

• (a) follow the brief;
• (b) be your own work, or use only material you have the right to use, such as music, images and other people's work;
• (c) include other people only with their consent;
• (d) be lawful and not misleading;
• (e) follow the rules of the platform you post on;
• (f) if the product is regulated, such as alcohol, food supplements or financial products, follow the rules that apply to it, including any the brief names. [LAWYER: confirm.]

8.8 Regulated products. [PROPOSED: we do not accept campaigns for tobacco, e-cigarettes, prescription medicines [or gambling]. COMPANY: confirm the list.] For alcohol, food supplements and financial products, the business must set out the legal rules in the brief and is responsible for them. [LAWYER: check the Advertising Law, the Alcoholic Beverages Circulation Law, the Gambling and Lotteries Law and the rules on advertising medicines. Business terms: add the same duty.]

8.9 Only say things about a product that are true and that you believe. A brief may ask you to say something you believe is untrue, or to do something that would break the law. If so, tell the business in the thread, and contact Support if needed. You may refuse that part of the brief. Refusing it does not break the deal. [COMPANY / LAWYER: confirm.]

9. Marking paid content as advertising

9.1 Every post you make under a deal is advertising, and your audience must be able to see that straight away. This includes posts where your only payment is a free product.

9.2 For every such post:

• (a) use the platform's own "paid partnership" label where the platform has one; and
• (b) add a clear label in your audience's language. For an audience in Latvia, use "#reklāma" [LAWYER: or the wording PTAC recommends]. For audiences in Lithuania and Estonia, use [LOCAL EQUIVALENT — LAWYER: check]. Put it at the start of the caption. In a video, you may instead show it clearly in the video. [LAWYER: confirm whether a video needs both.]

We recommend that you also name the brand in the label, for example "#reklāma @[brand]".

9.3 These are not enough:

• (a) a label hidden among many hashtags;
• (b) a label only in the comments;
• (c) a vague label on its own, such as "#sp" or "#collab", or "#ad" alone for an audience in Latvia.

[LAWYER: confirm the exact labels to require, and whether the Official Language Law requires Latvian for advertising aimed at the Latvian public.]

9.4 The Latvian Advertising Law requires this. So do the EU rules on unfair commercial practices (Directive 2005/29/EC). Latvia applies those rules through its Unfair Commercial Practices Prohibition Law. The Consumer Rights Protection Centre (PTAC) explains these rules for creators in its guidance [TITLE AND DATE]. If you live outside Latvia, the equivalent rules of your country also apply. [LAWYER: confirm the citations and the PTAC guidance reference.]

9.5 The business is also responsible for making sure that posts under its deals are labelled. A business must never ask you to hide or weaken the label. If one does, you must still label the post, and please tell Support. [LAWYER: check the advertiser's own liability under Directive 2005/29/EC, Art 7(2) and Annex I points 11 and 22, and the Advertising Law. Business terms: add the same duty.]

9.6 [PROPOSED: when you submit a live link, we will ask you to confirm that you labelled the post.]

9.7 You are responsible for labelling your own posts. If you do not, the business may raise a dispute, and we may suspend or end your account under section 18.

10. Your content and how the business may use it

In short: you keep your content. By default the business may only repost your post, unchanged, on its own social media, without paying to promote it. Anything more must be in the offer.

10.1 You keep ownership of your content. Copyright and all other rights in the content you create stay with you. Your rights move to the business only if the accepted offer clearly includes a buyout (section 10.4).

10.2 When you post under a deal, the business may repost or share that post. This is the "organic repost" licence. Unless the offer says otherwise:

• (a) the post must stay unchanged and credit you;
• (b) the business may use it only on its own social media accounts [and its own website], without paying to promote it;
• (c) the licence covers [the whole world / the Baltic states] and lasts [DURATION];
• (d) it is non-exclusive: you can still use your post and let others use it;
• (e) the deal amount pays for it. There is no separate payment.

10.3 Unless the offer clearly allows it, the business must not:

• (a) use your content in paid advertising, including boosting your post or running ads through your account (sometimes called whitelisting, Spark Ads or partnership ads);
• (b) edit or cut your content, or combine it with other material;
• (c) use your content in any other media, such as print, TV, outdoor ads or packaging;
• (d) use your name, face or voice beyond the reposted post;
• (e) claim ownership of your content.

10.4 The business gets extra rights only if the accepted offer states them. The offer must say which use, for how long, where and for what payment. A buyout is a transfer of, or an exclusive licence to, the economic rights in your content, such as the rights to copy, share and adapt it. Your personal (moral) rights as the author, such as the right to be named and to object to distortion of your work, always stay with you. [LAWYER: check the Latvian Copyright Law on written form and on what licence and transfer agreements must state (use, territory, term, payment); decide whether a buyout needs a qualified e-signature (eParaksts or Smart-ID); check the Civil Law rules on using a person's image.] [PROPOSED: offers will give three standard choices: "repost only" (the default), "paid ads for 3 months" and "full buyout".]

10.5 If the deal is cancelled. If a deal is cancelled and you are not paid, the business's right to use your content from that deal ends. It must remove its reposts within [7] days, unless Support decides that a partial payment covers that use. [Business terms: add the same rule.]

10.6 You allow us to store, copy, show and process what you submit, as far as we need to run the service. This includes your profile, links, captions, screenshots and messages. It covers showing them to the business on the deal, showing your public page while it is switched on, calculating results, and deciding disputes. We do not pay for this, and you can still let others use the same material. [PROPOSED: we may also use results to produce statistics about how campaigns perform, to improve Nexfluence and to show users what works. Statistics never reveal a single creator's or a single business's figures. Business terms: add a matching clause.] This permission ends when the data is deleted under the Privacy Policy, except for records we must keep by law.

10.7 You confirm that you may give these rights, and that your content does not use anyone else's work, image or rights without permission. If this is not true, you are responsible for the loss it causes, as far as Latvian law makes you responsible.

11. Keeping the post up

[PROPOSED: all of section 11, including the number of days.]

11.1 Keep each post public on your account for at least [30] days after you post it, or longer if the offer says so. Until the offer has a field for this, a longer period must be written in the thread and agreed by both of you.

11.2 If you delete, archive or hide the post within that time, the business may raise a dispute (section 14).

11.3 You have not broken this rule if:

• (a) the platform removes the post;
• (b) the law requires you to remove it; or
• (c) the business asks you to remove it.

11.4 After that time you may remove the post.

12. Results and verification

In short: on results deals, results set what you earn. Every deal, including a flat fee, is released only after the business records a result, the release condition is met and the holding period ends. Released does not mean paid.

12.1 Results come from:

• (a) numbers the business enters;
• (b) sales reports the business uploads, where sales are matched to your promo code; and
• (c) visits counted through the deal's tracked link.

The live link and statistics screenshot you submit help the business enter the right numbers.

12.2 A deal may have its own tracked link on go.nexfluence.eu. It counts one visit for each person each day and sets no cookie. To count visits, it keeps a shortened, one-way coded (hashed) form of the visitor's IP address and browser details, and the website the visitor came from. This is still personal data of the people who click, and our Privacy Policy covers them. Do not click your own links repeatedly, use bots, or pay or trick people into clicking. We may leave out visits that look automated or fake. [LAWYER: check whether the browser hash uses only what the browser sends anyway (IP address, user agent) or reads from the device. If it reads from the device, Art 5(3) of the ePrivacy Directive may require consent (EDPB Guidelines 2/2023; Latvian Information Society Services Law, check).]

12.3 On a commission deal, the business uploads a sales report, and sales are matched to your promo code (capital letters do not matter). You earn the offer's percentage of the value of the sales matched to your code. Uploading a report for the same period again replaces the earlier figures and never counts a sale twice. Today the business gives you your promo code outside Nexfluence. If a code is recorded for you, your Money page shows it. The business can also match sales under codes that were not matched automatically to you by hand. [PROPOSED: Nexfluence will issue your promo code and show it in the app.]

12.4 Your money goes through these steps:

• (a) Reserved: when the deal is made (section 13.2).
• (b) Verified: when the business records the first result for the deal after your post is live, or confirms a sales report that matches your code. This applies to every deal, including flat fees.
• (c) Holding period: starts when the deal is verified. The campaign sets it, from 0 to 30 days. For commission deals it is 30 days unless the campaign sets otherwise, because customers can return goods.
• (d) Released: when the release condition is met and the holding period has ended (section 12.6).
• (e) Paid: when the business pays you and marks the payout as paid (section 13.5).

12.5 On deals that pay on results, the amount owed is calculated from the results and the offer's rate, up to any cap. If the business does not record a result, your deal cannot be verified or released, even on a flat fee. If that happens, tell the business in the thread, and raise a dispute if needed.

12.6 Release.

• (a) The campaign sets the release condition. It can be: (i) the business approving your content; (ii) you submitting the live link; or (iii) the business confirming after the post is live. For deals that pay on results, it is verification.
• (b) Release happens when the business presses "Release", or automatically overnight.
• (c) Released means the money is ready to be paid to you. It does not mean you have been paid. Today the business must still pay you (section 13.5).

[COMPANY: the deal page does not show the release condition yet. Show it before publishing.]

12.7 Until release, the business can enter a new result. The newest result replaces the earlier one, and the amount owed is calculated again. It can go up or down, for example if the business's sales report shows returns during the holding period. [PROPOSED: once you have been paid, the business cannot claim money back from you because of a later return.]

12.8 If you think the numbers are wrong, say so in the thread first. If that does not solve it, raise a dispute with the reason "numbers wrong".

12.9 Your promo code works for a set time. A promo code counts only for sales made during the period the accepted offer states for it. If the offer states no period, it is [30] days from the day your post goes live. Sales outside that period are not results of the deal and are not paid. The business may switch the code off at its shop when the period ends, but not before, and it may not change the discount while the deal is open, unless the deal is cancelled or you agree in the thread. Check the period before you accept, and tell your followers when the code stops working. [COMPANY: the offer screen does not show the code period yet. Show it before publishing, or the [30] days apply.]

13. Getting paid

In short: the business pays you, not us. Today it pays by bank transfer. We plan to pay through Abillio later. Released money is due within [14] days.

13.1 The business pays you. Your amount for a deal is set by the accepted offer and by the results under section 12. All amounts are in euro.

13.2 The reserve.

• (a) When a deal is made, money in the business's wallet is reserved for it, and you see "funds reserved".
• (b) The reserve is: (i) for flat fees, retainers and the base fee of a hybrid deal, the full amount; (ii) for deals that pay on results or commission, the cap if there is one; if not, the business's own estimate; if there is no estimate, the base fee.
• (c) A commission deal with no cap and no estimate may have nothing reserved. [COMPANY: confirm that the offer shows the reserve before you accept.]
• (d) If you earn more than was reserved, only the reserve is released automatically. The rest depends on the business adding funds to its wallet. [COMPANY: say what happens if it does not.]
• (e) [NOT YET LIVE, condition for publication: an offer can be accepted only if the business's wallet can cover the reserve. Today a creator's acceptance can be saved before the wallet is checked. The fix waits on migration 0031.]

13.3 What the reserve is, and what it is not. Today the wallet is a record kept in Nexfluence. The business types in the amounts it loads, and we do not check them against a bank. We do not receive or hold the business's money for your deal. So "funds reserved" is the business's own commitment. It is not proof that the money exists, and it is not a promise by us to pay you if the business does not. [COMPANY / LAWYER: confirm where the money businesses "load" goes today, and keep this clause in line with section 7.2.]

13.4 Fees. [NOT YET LIVE, condition for publication: decided 24 September 2026 (PRD section 6, v2.6). The code (lib/settings.ts) still adds the earlier fees on top of the deal amount, paid by the business. Publish only once the product applies this clause (condition (a)).]

• (a) The payout fee. A fee of 4% is deducted from each payout to you. For example, a €100 deal pays you €96. Before you accept, the offer shows your amount, the 4% fee and what you receive. The deal page and each payout show the same. If you joined before this fee started, it applies to you only after you accept it under section 21. [COMPANY: decide whether the 4% also applies to payouts the business makes by hand before Abillio, and how it is collected; assumed yes.]
• (b) What the business pays. The business pays exactly the deal amount, with nothing added on top. We charge businesses no fee for now. We may introduce a fee for businesses later, with notice to them.
• (c) The payout provider. Once payouts run through Abillio (section 13.8), Abillio charges us 3% of each payout. We pay that out of the 4% fee. It is never deducted from you on top of the 4%.

13.5 How you are paid today. After release:

• (a) the business approves the payout;
• (b) it exports a payout list from Nexfluence;
• (c) it pays you by bank transfer from its own bank;
• (d) it marks the payout as paid in Nexfluence, with the payment reference from its bank;
• (e) you see the payout as paid, and we email you.

In this model we do not receive, hold or send the money paid to you. We do not collect or store your bank details either. Give them to the business yourself, outside Nexfluence, for example by email. Do not put them in the thread. If you do, they are stored with your messages (section 20). [COMPANY: confirm that this is how bank details should reach the business.]

13.6 When the business must pay. The business must pay you within [14] days after release. If it pays late, statutory interest applies as Latvian law provides. [LAWYER: check the Late Payment Directive 2011/7/EU as applied in Latvia, and check that verification plus the holding period (up to 30 days) plus this period stays within the legal limit. Business terms: add the same rule.]

13.7 If you are not paid. Tell the business in the thread if:

• (a) a payout shows as paid but the money has not reached you; or
• (b) [14] days have passed since release and the business has not paid you.

If that does not solve it, raise a dispute with the reason "payment not received" (section 14). [PROPOSED: after 14 days we email the business and Support, and the Money page in your app shows how long you have been waiting.]

13.8 How you will be paid later. [NOT YET LIVE, decided 24 September 2026, subject to Abillio confirming in writing the countries it serves, how it pays private persons and its tax reporting: we plan to make payouts through Abillio ([ABILLIO LEGAL NAME], Riga). Abillio is a cooperative society. You join it as a member, under its own terms, which you accept separately. This lets it invoice and handle tax on your work without you needing a company. Abillio will:

• (a) check your identity;
• (b) hold your bank details;
• (c) issue the invoice for your work;
• (d) handle Latvian tax on your payouts; and
• (e) pay you.

We will tell you at least [15] days before the switch. You must finish signing up with Abillio before it can pay you. When the switch happens:

• (f) money already owed to you stays payable;
• (g) if you do not join Abillio, or cannot pass its identity check, [the business pays you directly / you may end your account and receive what you are owed — COMPANY: decide];
• (h) we share with Abillio only [LIST OF DATA — COMPANY: fill in], and only once you start signing up with it;
• (i) Abillio charges us 3% of each payout. We pay it out of the 4% fee in section 13.4, so nothing more is deducted from you. [COMPANY: confirm once the Abillio contract is signed.]]

13.9 Taxes. Depending on your status, the business may have to withhold tax from your payment, or you must declare and pay tax and social contributions yourself. This can include the value of products you receive. You may need to register, for example as a self-employed person [LAWYER: confirm the Latvian term], and give the business an invoice or receipt. [NOT YET LIVE, decided 24 September 2026: once Abillio pays you, it handles Latvian tax on those payouts.] We do not give tax advice. [LAWYER: check the Law on Personal Income Tax and the State Social Insurance Law, and say what stays with the creator once Abillio pays. Business terms: add the business's withholding duty.]

13.10 Reporting your earnings to tax authorities. [LAWYER: confirm with the State Revenue Service (VID) whether we are a Reporting Platform Operator under DAC7 (Council Directive (EU) 2021/514, Annex V to Directive 2011/16/EU) today, in the manual model. Paid creator work is likely a "personal service", and the de minimis exclusion covers only sales of goods. If we are, keep (a) to (f). If we are not, replace them with: "If the law requires us to report your earnings to tax authorities, you must give us the information we ask for. We will tell you before we collect it." COMPANY: the app does not collect this information yet.]

• (a) EU tax rules (DAC7), as applied in Latvia by [LAW — LAWYER: check], require us to collect information about you and your earnings and report it to VID.
• (b) We collect: your name; your main address; your tax identification number and the country that issued it; your date of birth; if you are paid through a company, its registration number and VAT number; and the amounts paid to you in each quarter and any fees withheld. [LAWYER: check the full list.]
• (c) We report this to VID by 31 January for the previous year. VID shares it with the tax authority of the country where you live.
• (d) We give you a copy of what we report about you.
• (e) We keep this information for [PERIOD — LAWYER: check].
• (f) You must give us this information when we ask. If you do not give it after [two] reminders, we must [end your account / withhold your payouts] as DAC7 requires. [LAWYER: check the exact rule and timings.]

[COMPANY / LAWYER: say who reports once Abillio pays you. Abillio has not confirmed in writing that it reports on our behalf. Privacy Policy: add this processing under "legal obligation".]

13.11 Before your first payout, we may ask whether you are paid as a self-employed person, through a company, or as a private person. [COMPANY: this is open with Abillio (PRD section 25.4). Decide.]

13.12 Payment is between you and the business. We help through the thread, disputes and Support, but we are not responsible if a business fails to pay (section 19), except where we are the business (section 7.3).

14. Disputes about a deal

In short: either side can open a dispute. Release stops and Support decides, with a written note. You can still go to court or try mediation.

14.1 You or the business may raise a dispute from the deal page:

• (a) on a deal that has been accepted, published or verified; or
• (b) on a deal marked paid, but only you, and only with the reason "payment not received".

You cannot raise a dispute on an offer. Choose a reason: content not as briefed, post not live, numbers wrong, product not received, payment not received, or other. Add an explanation and up to five evidence links.

14.2 Opening a dispute stops release in Nexfluence. Nothing is released until the dispute is resolved. A message in the thread shows that a dispute is open, and we email you, the business and Support. Exception: a dispute about "payment not received" on a deal marked paid stops nothing, because nothing is left to release. Support can then only record its decision. The app tells you this before you open that dispute. [COMPANY: confirm the app shows this warning.]

14.3 Support decides the dispute in one of three ways:

• (a) release all the money;
• (b) release part of it, stating the amount [COMPANY: say where the rest goes]; or
• (c) decide that nothing is owed: the reserve goes back to the business.

Support writes a note explaining the decision, and both of you see it. Decisions are made by people, not automatically. [COMPANY: the app does not yet require the note. Make it required before publishing.]

14.4 What a decision means. You and the business agree that Support decides whether, and how much, money is released in Nexfluence. [LAWYER: check whether the Civil Law allows parties to agree that a third person determines performance.] A Support decision is not an arbitration award. Today, a decision to release records that the business owes you that amount. It does not mean we pay it. For now, you cannot ask us to change a Support decision on a dispute. You can complain under section 22 about how we handled it. You can still go to court against the business, or try mediation with it.

14.5 [PROPOSED: Support aims to answer within [2] working days and decide within [10] working days. Each deal can have only one dispute.]

14.6 Please try to solve problems in the thread first. If there is a dispute, give Support honest information and answer its questions.

14.7 If we are the business on the deal, section 7.3(b) applies.

14.8 Complaints about us, rather than about the business, follow section 22.

15. Cancellations and silence

In short: rules for silence and cancellation are decided but not built yet. Until they are, a deal ends early only through Support, by agreement or by a dispute decision.

15.1 [NOT YET LIVE, decided 23 September 2026: an offer that nobody answers expires after 7 days (section 6.7).]

15.2 [NOT YET LIVE, decided 23 September 2026: a business may withdraw an offer until it is accepted (section 6.8).]

15.3 [NOT YET LIVE, decided 23 September 2026: the business may cancel the deal if you go silent for 14 days after you accept. Silent means you have sent no shipping address (when the deal needs one) and no draft. The reserve then goes back to the business, and nothing is owed to you for that deal.] [COMPANY: say what counts for a deal with no draft.]

15.4 [NOT YET LIVE, decided 23 September 2026: if the business does not review your draft within 7 days, section 8.5 applies.]

15.5 [NOT YET LIVE, decided 23 September 2026: you may cancel an accepted deal before you submit a draft, giving a reason. You can do this [once for each deal / only once in total — COMPANY: decide]. Before you confirm, the app warns you that this may affect future offers. The reserve goes back to the business, and nothing is owed to you for that deal.] [PROPOSED: the cancellation shows on your profile to businesses only, not on your public page, for [12] months. Your reason is shown next to it. You can challenge it under section 22.] [COMPANY: decide what happens to a product you already received.]

15.6 [PROPOSED: if the business has not shipped the product within 14 days after you gave your address, you may cancel. This cancellation does not show on your profile. Instead, "did not ship" shows on the business's record [COMPANY: say who sees it].]

15.7 In all other cases, a deal can end early only if: (a) you and the business both agree in the thread; or (b) Support decides so in a dispute. Today, an agreed change or cancellation takes effect in Nexfluence only through Support: raise a dispute with the reason "other" and say what you both agreed. [PROPOSED: a control that lets both sides cancel a deal together.]

15.8 [NOT YET LIVE, decided 23 September 2026: a business cannot complete or archive a campaign while any deal in it is still open.]

15.9 If a deal is cancelled after you posted, section 10.5 applies.

16. Rosters

16.1 [NOT YET LIVE, decided 23 September 2026: you may leave a business's roster at any time when you have no open deal with it.]

16.2 A business may remove you from its roster. Your history with it stays: past deals, content records, results and payouts remain on record for both of you.

16.3 Leaving a roster or being removed from one does not cancel money already owed to you for a deal.

End of the Standard Deal Terms.

17. Rules of conduct, illegal content and how we moderate

17.1 You must not:

• (a) give false information about your identity, age, audience or results;
• (b) buy followers or engagement, or fake results in any other way;
• (c) use bots on tracked links, or use your promo code in a way the offer does not allow, for example [COMPANY: give an example];
• (d) post or send anything unlawful, hateful, harassing or threatening;
• (e) share sign-in codes, or try to reach accounts or data you are not meant to see;
• (f) copy data from Nexfluence in bulk, overload it, or interfere with how it works;
• (g) use Nexfluence to send spam.

17.2 If someone behaves badly towards you in a thread, tell Support at [CONTACT EMAIL]. [NOT YET LIVE, decided [DATE]: "Get help" in the creator app.]

17.3 Reporting illegal content. Anyone can report content in Nexfluence that they believe is illegal, such as a profile, a public page, a message, a caption or a screenshot. Write to [CONTACT EMAIL]. Say where the content is and why you think it is illegal. We confirm that we received the report, decide without undue delay, and tell you what we decided.

17.4 How we moderate. People on our Support team review reports and decide what to do. [COMPANY: confirm that no automated tools are used to remove content or to suspend accounts. If any are, describe them here.] We may remove content, or suspend or end an account under section 18. When we remove your content, we tell you our reasons, as section 18.3 describes.

17.5 Authorities and users can contact us about these matters at [CONTACT EMAIL], in English or Latvian. [LAWYER: this is the single point of contact under Arts 11 and 12 of the Digital Services Act (Regulation (EU) 2022/2065). Check whether the public page makes Nexfluence an "online platform", and whether the micro and small enterprise exemption (Art 19) applies.]

18. Suspending or ending your account

In short: you can leave at any time. We can suspend or end your account for good reasons, and we tell you why. You can challenge our decision.

18.1 You may end your account at any time by deleting it. [NOT YET LIVE, decided 12 September 2026: self-service account deletion for creators.] Until it is built, write to [CONTACT EMAIL]. [PROPOSED: we may ask you to wait until your open deals are closed and the money owed to you has been paid.] When your account is deleted, we remove your personal details within 30 days. [PROPOSED: we keep deal and payout records without your name, marked "deleted creator".] We keep any records the law requires, for as long as it requires (section 20.1(e)).

18.2 We may suspend or end your account if:

• (a) you seriously or repeatedly break these terms;
• (b) you give false information or fake numbers, or you commit fraud;
• (c) you fail to label advertising (section 9);
• (d) you are under 18;
• (e) the law or an authority requires it; or
• (f) your use creates a security threat, involves fraud, harassment or illegal content, or leads to legal claims against us because of your content.

18.3 When we suspend your account or remove your content, we email you our reasons at the same time or before. The email says what happened and which rule we applied. The only exception is when the law forbids us to tell you.

18.4 If we decide to end your account, we give you at least 30 days' notice by email, with our reasons. We may end it sooner only if:

• (a) the law requires it;
• (b) Latvian law gives us an urgent reason, such as [LAWYER: example]; or
• (c) you have broken these terms again and again.

18.5 You can challenge a suspension, an ending or a removal of content through our complaints process (section 22). If our decision was wrong, we reverse it without delay.

18.6 Ending your account does not cancel deals that are already closed. Money a business already owes you stays owed. Support decides what happens to open deals, using the dispute rules in section 14.

18.7 We may close Nexfluence completely with at least [30] days' notice.

18.8 These sections still apply after your account ends: 10 (licences you already gave), 13 (money owed), 14 (disputes), 19 (our responsibility), 22 (complaints) and 23 (law and courts). Before your account ends, you can ask for a copy of your data (section 20.3).

19. Our responsibility to you

19.1 We provide Nexfluence with reasonable care and skill. We try to keep it available, but we cannot promise it will always work without interruption or errors. We may pause it for maintenance.

19.2 We approve businesses before they can use Nexfluence. Approval does not promise that a business will offer you work, pay on time or behave well.

19.3 We are not responsible for:

• (a) what a business does or fails to do under a deal, including not paying, except where we are the business (section 7.3);
• (b) what social platforms do, such as removing posts or changing numbers;
• (c) estimates that are not reached;
• (d) lost profit or income, except where the law says we must be.

19.4 If we must pay you for a loss, the most we pay you for all claims in any 12 months is [EUR AMOUNT]. This limit does not apply to money we owe you as the business on a deal (section 7.3).

19.5 Some responsibility cannot be limited by law, and these terms do not limit it. This includes harm we cause on purpose or through serious carelessness (gross negligence), and death or personal injury. If you are a consumer, these terms do not limit your rights as a consumer.

19.6 You are responsible for losses you cause to us or others by breaking these terms or the law, as Latvian law provides.

19.7 We are a young company. Nexfluence is new and we build it in the open. Screens, features, documents and these terms are still being completed and will keep changing (section 21). We provide Nexfluence with reasonable care, but we do not promise that it is finished, free of errors, or right for every creator, and you use it knowing that. Anything marked "coming soon" or "not built yet" does not exist, and nothing here promises it. We work towards full compliance with the laws that apply to a service like ours and we will tell you when a change affects you. Section 19.5 still applies in full: this section takes nothing from it, and nothing from your rights as a consumer.

20. Your data

20.1 We process your personal data as the Privacy Policy describes. In short:

• (a) What we hold about you: your name, email, handles, follower counts, bio, photo, country and niche. We hold your shipping address and phone number only when a deal ships a product. We also hold: your promo code; your results and payouts; your messages in deal threads; your draft and live links, captions and screenshots; your answers in Matches; your outside deals and monthly goal; dispute text and evidence links; the record of what you accepted and your email choices; and messages sent to you through your public page's "Work with me" form (the sender's name, email address and message).
• (b) Why, and on what legal basis: (i) to run your account, your deals, payouts and shipping, because we need it to perform our contract with you (GDPR Art 6(1)(b)); (ii) to meet tax and accounting duties, such as DAC7 and accounting records, because the law requires it (Art 6(1)(c)); (iii) to prevent fraud, count tracked-link visits, keep evidence for disputes and let Support help, because of our legitimate interests (Art 6(1)(f)); (iv) for campaign-match emails, connected Instagram or TikTok accounts and your public page, because you consent (Art 6(1)(a)). You can take back your consent at any time.
• (c) Where: our database and file storage are with Supabase, in an EU region. Vercel runs the app. The part that handles your data runs in Dublin, Ireland. Vercel delivers the pages through its worldwide network of servers. Email is sent through Resend from hello@nexfluence.eu. Replies to our emails go to [nexfluenceeu@gmail.com, a Google (Gmail) mailbox — COMPANY: keep it and list Google as a provider, or move the reply address]. When Abillio payouts start, Abillio will process the data it needs to pay you. Some of these providers are US companies. Where your data is accessed from or sent outside the EU, we rely on [the EU-US Data Privacy Framework / Standard Contractual Clauses]. The Privacy Policy lists every provider and every transfer. [COMPANY / LAWYER: check each provider's certification, and sign each provider's data processing agreement (GDPR Art 28).]
• (d) Cookies: a session cookie to keep you signed in, and a language cookie. While you sign up, a short-lived cookie holds your email, name, handles and niche for up to an hour. There are no advertising cookies. Tracked links set no cookie (section 12.2).
• (e) How long we keep it: shipping addresses are deleted 90 days after the last shipment is delivered. Screenshots are deleted 12 months after the campaign ends. [NOT YET LIVE, decided 12 September 2026: automatic deletion of both. Until it is built, we delete them by hand. COMPANY: confirm someone does this, or remove the promise.] Payout and invoice records are kept for as long as accounting and tax law require [PERIOD — LAWYER: check the Accounting Law and DAC7], then deleted. The Privacy Policy has a full table for every kind of data.
• (f) Our log of actions: we keep a log of actions in the app, such as "offer accepted". It records who did what as code numbers only, never personal text. When an account is deleted, we remove your personal details within 30 days. [COMPANY: choose one and delete the other. (i) "We also replace your code number in the log with a random code, so the log no longer points to you. Backups expire within [PERIOD]." (ii) "The log keeps your code number for [PERIOD]." Only (i) makes the log anonymous; with (ii) it is pseudonymised, and the Privacy Policy must say so.]

20.2 A business you work with receives the data described in section 5.4. It is responsible for how it uses that data, and it has its own privacy duties towards you. [LAWYER: settle the roles. The business is likely a separate controller for the data it receives under section 5.4. For the names and emails a business adds to its roster before you accept an invitation, we are either its processor (which needs a data processing agreement in the business terms) or a controller relying on legitimate interests.]

20.3 You have the right to:

• (a) see the data we hold about you;
• (b) correct it;
• (c) get a copy to take elsewhere;
• (d) have it deleted;
• (e) limit how we use it;
• (f) object to uses based on our legitimate interests;
• (g) take back your consent at any time, where we rely on consent.

Write to [CONTACT EMAIL]. We reply within one month. [NOT YET LIVE, decided 12 September 2026: self-service export and deletion for creators in Settings.] You can also complain to the Data State Inspectorate of Latvia (Datu valsts inspekcija), or to the data protection authority in the EU country where you live.

21. Changes to these terms

21.1 We may change these terms only for a good reason, such as:

• (a) a change in the law or a decision of an authority;
• (b) new features or changes to Nexfluence;
• (c) security or fraud prevention;
• (d) a change to fees, which also needs you to accept it (section 21.2).

We will tell you by email [NOT YET LIVE, decided [DATE]: and in the app] at least 15 days before a change takes effect, and explain what is changing. If a change means you need time to adjust how you work, we give you more notice: [NUMBER] days.

21.2 When the version changes, we will ask you to accept it. [NOT YET LIVE, condition for publication: the re-acceptance prompt.] If you do not agree, you may end your account before the change takes effect. If you do not accept by the date the change takes effect, you still receive money you are owed, but you cannot accept new offers until you accept. [LAWYER: confirm.]

21.3 We may give shorter notice only if:

• (a) the law requires it; or
• (b) we must act fast against a sudden danger, such as fraud, malware, spam or a security breach.

21.4 Changes never apply backwards. A deal you accepted before a change keeps the terms it was made under.

22. Complaints and mediation

22.1 You may complain to us about technical problems, about our decisions (including suspending or ending your account, removing content, and how Support handled a dispute), and about how we apply these terms. Write to [CONTACT EMAIL]. [NOT YET LIVE, decided [DATE]: "Get help" in the creator app.] Complaining is free.

22.2 We will:

• (a) confirm we received your complaint within [X] working days;
• (b) look into it; and
• (c) reply in writing within [Y] working days of receiving it, explaining the outcome.

22.3 If we cannot solve a complaint together, we are willing to try mediation. In mediation, an independent person helps both sides reach an agreement. We are open to mediation with a certified mediator both sides agree on. Mediation is voluntary. We pay [SHARE] of its cost. You can still go to court. [COMPANY / LAWYER: alternatively, name two certified mediators who have agreed, with their language and place: [MEDIATOR 1: NAME, ADDRESS, LANGUAGE] and [MEDIATOR 2: NAME, ADDRESS, LANGUAGE]. Check the Mediation Law and the list of certified mediators. Do not publish with placeholders.]

22.4 If you are a consumer, you may also contact the Consumer Rights Protection Centre (PTAC) and its Consumer Disputes Resolution Commission [LAWYER: check the name], or the consumer authority in Lithuania or Estonia if you live there.

22.5 Talk to us before court. Before you take us to court, write to us first (section 22.1), say what the problem is and what you want, and give us [30] days from the day we receive it to answer and try to put it right. If you go to court without doing that, you pay your own legal costs for that claim, whatever the outcome, and we will not reimburse them; you and we agree that the court may take this section into account when it decides on costs. You can still ask a court for an urgent measure, the [30] days do not count against any time limit for your claim, and if you are a consumer this section takes nothing from section 22.4 or from your consumer rights. [LAWYER: confirm this is compatible with the Consumer Rights Protection Law and the Civil Procedure Law; a pre-action step must not make a consumer's claim inadmissible.]

23. Law and courts

23.1 Latvian law applies to these terms and to any dispute about them.

23.2 The courts of Latvia decide disputes between you and us. [LAWYER: name the first-instance court under the Civil Procedure Law, checking its current name, or refer to the Civil Procedure Law.]

23.3 If you are a consumer, the laws of your home country that protect consumers still apply to you. You may also bring a claim in the courts there.

23.4 Section 7.6 sets out which law applies to the deal between you and the business.

24. General

24.1 These terms, the Privacy Policy and, for each deal, the accepted offer plus any change you both clearly agree in the thread (section 7.4(d)), are the whole agreement about your use of Nexfluence.

24.2 If a court finds part of these terms invalid, the rest still applies.

24.3 We may transfer this agreement to a company that takes over Nexfluence. We will tell you in advance, and your rights will not be reduced. You cannot transfer your account.

24.4 We send notices to your account email [NOT YET LIVE, decided [DATE]: and in the app]. You send notices to [CONTACT EMAIL].

24.5 If we wait before using a right under these terms, we can still use it later.

25. Contact

[COMPANY LEGAL NAME]Registered in the Commercial Register kept by the Register of Enterprises of the Republic of LatviaRegistration number: [REGISTRATION NUMBER]Registered address: [REGISTERED ADDRESS]VAT number: [VAT NUMBER]Email: [CONTACT EMAIL] [COMPANY: use one address on the company's domain, in these terms, the app and every email. Today the Help page shows harshul@nexfluence.eu, and approvals use nexfluenceeu@gmail.com.]In the app: [NOT YET LIVE, decided [DATE]: "Get help", on every screen of the creator app.]

Emails from us come from hello@nexfluence.eu. We will never ask you for your sign-in code.