DRAFT — prepared for review by a Latvian lawyer. Not yet in force.
Payouts, Invoices and Tax Notice
- Operator[COMPANY LEGAL NAME]
- Version[VERSION]
- Last updated[DATE]
- In force from[EFFECTIVE DATE]
1. About this notice
In short: who we are, who this notice is for, and how it fits with the Terms of Use.
1.1 This notice comes from [COMPANY LEGAL NAME, including legal form, e.g. SIA] ("we", "us"). We are registered in the Register of Enterprises of the Republic of Latvia under number [REGISTRATION NUMBER]. Our registered address is [REGISTERED ADDRESS]. Our VAT number is [VAT NUMBER]. You can email us at [CONTACT EMAIL]. [LAWYER TO INSERT, only if 4.1 leads to a licence or registration: our supervisory authority, for example Latvijas Banka, and our licence or registration number.]
1.2 We run Nexfluence, the online platform at nexus.nexfluence.eu ("the platform").
1.3 This notice is for both kinds of user. Businesses run campaigns and pay creators. Creators work on deals and get paid. "You" means whichever of the two is reading. If a rule applies to only one of them, we name it.
1.4 Contents:
- Section 2: words used in this notice
- Section 3: who pays whom
- Section 4: how money moves on the platform
- Section 5: fees
- Section 6: how a creator is paid today
- Section 7: tax: what the creator does
- Section 8: tax: what the business does
- Section 9: how payment will work with Abillio (planned)
- Section 10: fee documents and invoices
- Section 11: the payout export
- Section 12: information we collect for EU platform tax reporting (DAC7)
- Section 13: how long records are kept
- Section 14: questions and complaints
- Section 15: changes to this notice
1.5 In this notice, "must" means a legal or contract duty. "Should" means our advice.
1.6 This notice is not tax advice. What you owe depends on where you live for tax purposes, what kind of taxpayer you are and how much you earn. Each business and each creator is responsible for their own tax. If you are unsure, ask your own accountant or tax adviser.
1.7 Sections 4, 5, 6, 10 and 11 form part of the [TERMS OF USE], and you accept them when you accept the Terms of Use. The rest of this notice is information.
1.8 If two documents say different things, this order applies:
- (a) on a point that is specific to one deal, between the business and the creator: the accepted offer;
- (b) on personal data: the [PRIVACY NOTICE];
- (c) otherwise: the [TERMS OF USE];
- (d) then this notice.
1.9 The [TERMS OF USE] set the law and the courts for your relationship with us. [LAWYER TO DECIDE: which law governs a deal between a business and a creator, unless the offer says otherwise. If no law is chosen, the law of the creator's country will often apply.]
2. Words used in this notice
Word
BusinessMeaning
A company we have approved to run campaigns and pay creators on the platform.Word
CreatorMeaning
A person aged 18 or over who works on deals with businesses.Word
OfferMeaning
What the business sends a creator: the pay model, amounts, KPI, cap, campaign brief, release condition and holding period.Word
DealMeaning
A contract made when a creator accepts an offer on the platform. [COMPANY TO DECIDE WITH LAWYER, 3.1: who the parties are.]Word
KPIMeaning
The result the pay is based on, for example sales or link clicks.Word
CapMeaning
The most a deal can ever cost the business. An offer may have no cap.Word
Release conditionMeaning
What must happen before money can be released. The offer sets one of these: when the business approves the content; when the live link arrives; or when the business confirms it itself.Word
VerifiedMeaning
A deal is verified when its first result is recorded.Word
Holding periodMeaning
The wait after a deal is verified before its money can be released: 0 to 30 days.Word
ReleaseMeaning
The step that makes the money set aside for a deal ready to be paid out.Word
WalletMeaning
The business's balance on the platform, and the record of what it has loaded, set aside, released and paid. See 4.1 and 4.2 for what the wallet is today.Word
Set asideMeaning
Money in the wallet record that is kept for one deal and cannot be used for another.Word
Creator amountMeaning
The pay agreed in the deal, before our payout fee and before any tax the business must take off. The business pays this amount plus its 6% business fee (5.3). [COMPANY TO DECIDE, 8.5]Word
Payout feeMeaning
Our fee of 4% of the creator amount, taken off each payout (section 5).Word
PayoutMeaning
One payment owed to one creator under one deal.Word
Payout statesMeaning
Calculated: worked out, waiting for the business to approve it. Approved: the business has approved it. Sent: handed to a payout vendor to pay (not used when a payout is paid by hand). Paid: marked paid.Word
BatchMeaning
A group of payouts the business approves together.Word
Paid by handMeaning
The business pays the creator itself by bank transfer and marks the payout paid. Every payout works this way today (section 6).Word
Payout vendorMeaning
A company that moves the money to creators. There is none today. We plan to use Abillio (section 9).Word
Payout exportMeaning
The file a business downloads to pay creators by hand (section 11).Word
Load referenceMeaning
The bank reference the business types in when it records loading its wallet (4.1).Word
Transfer referenceMeaning
The bank reference of the transfer the business makes to a creator. The platform asks for it as "Bank reference" when a payout is marked paid (6.2).Word
Tax statusMeaning
Whether a creator is paid as a private person, as a registered self-employed person or through their own company.Word
Private personMeaning
A creator who is not registered for any business activity.Word
Registered self-employedMeaning
A creator registered for business activity in their own name, for example as a self-employed person in Latvia or a sole trader elsewhere.Word
WithholdMeaning
Take tax off someone's pay and pay it to the tax office for them.Word
Tax officeMeaning
The tax authority of a country. In Latvia this is the State Revenue Service (VID).
3. Who pays whom
In short: a deal is a contract. Who its parties are is still being decided. Today we run the platform and keep the records. We do not move the money.
3.1 [COMPANY TO DECIDE WITH LAWYER: who the parties to a deal are. Two models are on the table and neither has been decided. Choose one, or keep both and label each campaign clearly:
- Option A, a campaign a business runs itself: "A deal is a contract between the business and the creator. We are not a party to it."
- Option B, a campaign we run for a client: "We run the campaign for the business. We contract with the business for the campaign and with each creator for their work, and we pay the creator."
Do not publish Option A for campaigns we run ourselves. See Annex A.2.]
3.2 Today, we provide the platform and keep the record of each deal and each payment. We do not receive money from businesses or send money to creators. The business pays the creator directly (section 6). Our planned role in the money path with Abillio is set out in 9.9.
3.3 The accepted offer is the record of the deal. By accepting it on the platform, both sides agree to be bound by it. We store it. Both sides can view it on the platform while their account is open. We can give either side a copy for [N] years after the deal ends. The steps to make a deal are set out in the [TERMS OF USE]: sending an offer, countering, correcting mistakes before you accept, and the languages offered.
3.4 All amounts on the platform are in euro. We work out each payout and each fee separately for every payout, and round it to the nearest cent. An exact half cent is rounded to the nearest even cent. Totals are the sum of the rounded amounts.
3.5 Today, we do not work out, withhold or pay anyone's income tax or social security contributions. We do not file tax returns for anyone. Once payouts move to Abillio, Abillio will work out and pay the income tax and social security contributions for creators paid through it (section 9).
4. How money moves on the platform
In short: the business records money in a wallet. Money is set aside when a creator accepts. It can be released once the deal is verified, the release condition is met and the holding period is over. Nothing is paid until the business approves it. Today the wallet is a record, not a bank account.
4.1 Loading. The business records a bank transfer in Wallet > Load funds by typing in the amount and a load reference. Card payments are not accepted. Today we do not check these entries against any bank account.
[LAWYER TO DECIDE, before any wallet money reaches an account we control, which money structure the platform uses:
- (a) we never receive user money: the business pays a licensed provider directly, for example into Abillio's segregated wallet;
- (b) we act as a registered agent of a licensed payment or e-money institution; or
- (c) we contract with the business for the campaign and pay our own subcontractors (Option B in 3.1).
If a licence or registration applies, name the supervisory authority in 1.1. See Annex A.3.]
4.2 What the wallet is today. While payouts are paid by hand, the wallet is a record that the business keeps on the platform. The business pays creators from its own bank account (section 6). Money shown as set aside is a record, not a guarantee. It does not mean money is being held for the creator. The creator's right to be paid is against [the business / us — COMPANY TO DECIDE, following 3.1].
4.3 Setting money aside. When a creator accepts an offer, we set aside money for that deal in the wallet record:
- (a) the cap, if the offer has one;
- (b) if there is no cap, the business's estimate;
- (c) if there is no estimate, the base amount in the offer.
The amount set aside is not a limit. The business owes what the accepted offer says, up to any cap.
4.4 Verifying. The business types in results, or uploads a sales report that we read them from. For deals paid on link clicks, we also record the click count from the tracked link once a night. When the first result is recorded, the deal is verified and its holding period starts.
4.5 Holding. The holding period is the wait before money can be released. The business sets it for each campaign, from 0 to 30 days. The campaign form suggests 30 days. We recommend 30 days for pay based on sales, because buyers can get refunds.
4.6 Releasing. Money is released only when all of these are true:
- (a) the deal is verified;
- (b) the release condition in the offer is met;
- (c) the holding period is over; and
- (d) the deal is not under dispute (4.8).
Once a deal can be released, we release it automatically that night. The business can also release it straight away with Release now, instead of waiting for the night.
4.7 Working out and approving payouts. After release, the business presses Wallet > Work out the payouts, and we calculate each payout and the payout fee. The business then approves the payouts it wants to pay, one by one or as a batch. Each approved payout is then paid and marked paid. Today the business does this (section 6). Once Abillio is live, Abillio will do it (section 9).
4.8 Disputes. Either the business or the creator can open a dispute on a deal and choose a reason from a list. While a dispute is open, the deal is frozen and its money is not released. Our support team then decides whether to release the money in full, release part of it, or cancel the deal, and explains the decision in writing. There is no appeal within the platform. This does not stop either of you going to court. Today, while payouts are paid by hand, we do not hold the money. A freeze stops the release on the platform. It cannot stop a bank transfer the business makes. For a deal already marked paid, see 6.7.
4.9 Getting unused money back. [COMPANY TO DECIDE. On 23 September 2026 this rule was proposed (PRD 25.3): "Money in the free balance is refunded on request to support; money set aside is not." If adopted, state how the business asks, which account the money goes back to (the account it came from), within [N] days, and any charge. If the wallet holds no money (4.1), say instead that there is nothing to refund because the wallet is only a record.]
5. Fees
In short: we take a 4% payout fee off each creator's pay. The business pays the agreed deal amount plus a 6% business fee to us, set aside together when the deal starts. Each side sees its own figures before committing.
5.1 Payout fee. We keep 4% of each creator amount as our payout fee. It is taken off the payout. The creator therefore receives the creator amount less 4%, and less any tax the business must take off (section 8).
5.2 Shown before the creator accepts. The offer, the deal page and each payout line show the creator amount, the payout fee and what the creator receives. The creator sees these figures before accepting. By accepting, the creator agrees to the fee.
5.3 What the business pays. The business pays the creator amount plus our business fee of 6% of the creator amount. The platform sets both aside from the wallet together the moment the business starts the deal, shows the total first, and fixes the rate on that deal on that day. We charge no campaign fee and no subscription. The business never sees what the creator receives after the 4% payout fee, and the creator never sees the business fee. Live since 27 September 2026 (migration 0036). Changes need notice under 5.8.
5.4 Example:
- Creator amount (what the business pays)
Amount
€1,000.00 - Payout fee (4%), taken off the creator amount
Amount
€40.00 - What the creator receives, before any tax the business must take off (section 8)
Amount
€960.00 - Fee charged to the business
Amount
€0.00 - Total cost to the business
Amount
€1,000.00
5.5 What our payout vendor charges us. Once payouts run through Abillio, Abillio will charge us for each payout. We pay that out of the payout fee. Neither the business nor the creator pays it on top.
5.6 Payouts paid by hand. [COMPANY TO DECIDE: whether the 4% payout fee also applies to payouts the business pays by hand before Abillio is live (assumed yes). If it does, decide who collects it and how. For example, the business transfers the creator amount less 4% to the creator and the 4% to us, or the business transfers the full amount to the creator and we invoice the creator. State the method here and in 6.2(e).]
5.7 VAT. The payout fee [includes / does not include] VAT. Amounts in an offer do not include VAT (7.4).
5.8 Changing fees. We tell businesses and creators at least 15 days before any fee changes. This includes a change in what the payout vendor charges, if it changes what you pay or receive. If you do not agree, you can close your account free of charge before the change applies (15.1). Payouts on deals accepted before the change keep the old rate.
5.9 Transition note. The 4% payout fee applies to deals accepted from 25 September 2026. A deal accepted before that date is paid without the 4% fee. Payouts worked out before that date keep the earlier rule, under which a fee was added on top of the deal amount, and the wallet marks those rows.
6. How a creator is paid today
In short: today the business pays each creator itself by bank transfer, then marks the payout paid. We do not hold creators' bank details and we cannot see the transfer.
6.1 Today there is no payout vendor. Every payout is paid by hand: the business pays each creator itself, by bank transfer from its own bank account. The platform shows this as "Paid by hand".
6.2 The steps are:
- (a) the deal is released (4.6);
- (b) the business presses Wallet > Work out the payouts, and we calculate each payout and the payout fee;
- (c) the business ticks the payouts it wants to pay and approves them. A payout goes on the payout export only after the business approves it;
- (d) the business downloads the payout export (section 11);
- (e) the business transfers to each creator what the creator receives. This is the creator amount less the payout fee [COMPANY TO DECIDE, 5.6] and less any tax the business must take off (section 8); and
- (f) the business marks the payouts paid on the platform with Mark as paid, and may type in the transfer reference.
6.3 Paying the right person. The export names each creator only by display name. Display names are not unique, and creators can change them. Before paying, the business should:
- (a) match each row by payout_id and
deal_amount_eur; - (b) confirm the creator's legal name and IBAN with the creator in writing; and
- (c) put the payout_id in the transfer reference.
6.4 Bank details. We do not hold creators' bank details. The business asks the creator for them directly. The business must keep them safe and use them only as data protection law allows. Please share bank details outside platform messages.
6.5 Deadline to pay. The business must pay each released payout within [X] days of release. If a business does not pay, our support team may [COMPANY TO DECIDE: for example, stop the business sending new offers until it pays].
6.6 What "Paid" means. We do not send money to the creator and we cannot see the transfer. "Paid" on the platform means the business has told us it paid. Marking a payout paid does not settle the debt. Only the creator receiving the money does.
6.7 If a payout has not arrived. The creator can follow each payout on the Money page, under "On the way" and "Paid to you". If a payout marked paid has not arrived, the creator can raise a dispute from the deal page and choose the reason "payment not received". Nothing is frozen, because the deal is already marked paid. Our support team looks into it, and both sides see the outcome. The creator can also write to [CONTACT EMAIL].
6.8 Documents for the books. The payout export is not an invoice. [ACCOUNTANT TO INSERT: which document the business needs for its books when it pays a creator. Examples: an invoice from a creator who is registered self-employed or paid through a company; a written contract and payment record for a private person.]
6.9 Your own deals. Creators can also record work they arranged outside the platform, under Your own deals. These are not deals as defined in section 2. We do not handle that money and this notice does not cover it. We do not report these deals under DAC7.
7. Tax: what the creator does
In short: the creator reports their income and pays their own tax, unless the business or Abillio takes it off for them. What that means depends on their tax status and their country.
7.1 The creator must report their income from deals to the tax office of the country where they are resident for tax. They must also pay any tax and social security contributions due on it, unless the business (section 8) or Abillio (section 9) takes these off for them. [ACCOUNTANT TO INSERT: one plain sentence on how a creator knows their country of tax residence.]
7.2 If a deal includes products sent to the creator, the value of those products may also count as income. Under advertising rules, products received for a post also count as payment. The creator must mark the post as a paid partnership (see the [TERMS OF USE]).
7.3 What the creator must do depends on their tax status:
- (a) private person: [ACCOUNTANT TO INSERT, for residents of Latvia, Lithuania and Estonia];
- (b) registered self-employed: [ACCOUNTANT TO INSERT, for the same three countries];
- (c) paid through the creator's own company: [ACCOUNTANT TO INSERT].
7.4 The creator amount does not include VAT. A creator registered for VAT adds VAT on their invoice, and the business pays the VAT on top.
7.5 If the business takes tax off under section 8, the creator receives less than the creator amount less the payout fee. The business should tell the creator in writing what it took off.
7.6 Creators should keep their own record of what they are paid. The Money page shows every payout. Creators cannot yet download their own payout history. You can ask [CONTACT EMAIL] at any time for a copy of your payout records and your other personal data. We reply within one month.
8. Tax: what the business does
In short: if a creator is a private person, the business may have to take off tax and report it. We do not do this for the business.
8.1 Some creators are paid as private persons. When a business pays one of them, the law may require the business to:
- (a) take income tax off the pay before paying it (withhold it);
- (b) pay social security contributions; and
- (c) report the payment to the tax office.
8.2 What this means in each case:
- (a) a Latvian business paying a creator resident in Latvia: [ACCOUNTANT TO INSERT];
- (b) a Latvian business paying a creator resident in Lithuania or Estonia: [ACCOUNTANT TO INSERT];
- (c) a Lithuanian or Estonian business: [ACCOUNTANT TO INSERT, or state that the business follows its own country's rules].
8.3 These duties belong to the business. We do not work out the tax, take it off or report it for the business.
8.4 The business should ask each creator directly for their tax status and for any details it needs to meet these duties. [ACCOUNTANT TO INSERT: which details, for example tax residence and personal identification number.] We do not collect these details for the business. The only tax details we collect are the DAC7 information in section 12.
8.5 Before or after tax. The creator amount is the gross amount, before our payout fee (decided 24 September 2026; live from 25 September 2026). [COMPANY TO DECIDE WITH ACCOUNTANT: whether the creator amount is also the amount before any tax the business must take off. Proposed wording: "The creator amount is the gross amount, before any tax the law requires the business to take off. The payout fee is taken off it. The offer shows each figure before the creator accepts." If the company decides the creator amount is after tax (net), say so in section 2, 5.1, 6.2(e) and 7.5, and remove "less any tax".]
8.6 The business must keep its own accounting records of what it paid to whom (13.6).
9. How payment will work with Abillio (planned)
In short: not live yet. Later, Abillio will pay creators, issue invoices and handle their tax. Each creator decides whether to join Abillio.
Status: decided on 24 September 2026. Not built. The contract with Abillio is not signed, and the payout vendor may change. Everything in this section is planned. None of it applies yet.
9.1 Before this change applies, we will tell businesses and creators at least 30 days in advance (section 15). The deal and wallet screens will stay the same. What changes: Abillio will move the money and handle tax, and creators will first complete a new Money > Getting paid step.
9.2 Abillio is [ABILLIO LEGAL NAME], registration number [ABILLIO REGISTRATION NUMBER], a cooperative society based in Riga, Latvia.
9.3 Joining is your choice. To be paid through Abillio, a creator will sign up with Abillio from Money > Getting paid. Signing up includes Abillio's identity checks. The creator becomes a member of Abillio's cooperative society and accepts Abillio's own terms [ABILLIO TERMS URL]. Joining the cooperative is what lets Abillio invoice for the creator's work and handle their tax. Nothing changes for a creator until they accept Abillio's terms. We will ask for the creator's agreement in a separate step, not through the Terms of Use. Abillio, not us, will hold the creator's bank details.
9.4 What we share with Abillio. When a creator starts signing up with Abillio, we will share [LIST — COMPANY TO CONFIRM: for example name, email, deal amounts and tax status] with Abillio so that it can pay them. Abillio uses this under its own privacy notice [ABILLIO PRIVACY NOTICE URL]. Abillio carries out its identity checks as a separate controller. The [PRIVACY NOTICE] lists Abillio as a recipient.
9.5 Tax status. Before the first payout through Abillio, the creator will state their tax status.
9.6 Invoice. For each payout, Abillio will issue an invoice in its own name for the creator's work, addressed to [the business — COMPANY TO CONFIRM WITH ABILLIO]. [COMPANY TO DECIDE: whether the creator and the business will be able to download it on the platform. This is not in the product plan.]
9.7 Tax at Abillio. [Use only once Abillio confirms in writing:] Abillio has told us that the creator is paid as a member of its cooperative, that Abillio will work out and pay the income tax and social security contributions on that pay, and that it will then pay the creator the rest. [ACCOUNTANT TO INSERT: in plain words, what Abillio takes off, and what, if anything, the creator must still report themselves. Cover residents of Latvia, and residents of Lithuania and Estonia. Abillio has not yet confirmed that it covers residents of Lithuania and Estonia.]
9.8 DAC7 at Abillio. [Use only once Abillio confirms in writing:] Abillio has told us that it reports the payments it makes under DAC7. Our own DAC7 duty stays with us (12.9).
9.9 Money path. The business will no longer transfer money to the creator itself. A payout will be marked paid when Abillio confirms it.
9.10 For the business. If a creator is paid through Abillio, Abillio will take off and report the tax described in 8.1, so the business will not need to. The business should keep Abillio's invoice in its records.
9.11 Abillio's charge. Abillio will charge us for each payout, and we pay that out of the payout fee (5.5). Apart from any membership fee or share contribution in 9.3, neither the business nor the creator pays Abillio a fee on top.
9.12 Creators who do not join. [COMPANY TO DECIDE before the switch: whether a creator who does not sign up with Abillio can still be paid by hand under section 6. The lawyer's preferred fallback is to keep paying such creators by hand. If they can no longer be paid through the platform, the service is restricted or ended for them. We must then give reasons and at least 30 days' notice.]
10. Fee documents and invoices
In short: not built and not yet decided. With our accountant, we still have to decide how we document the 4% payout fee and whether VAT applies to it.
10.1 Status. We do not issue invoices or fee statements today. [COMPANY TO DECIDE WITH ACCOUNTANT before publication. Before any invoice can be issued, the platform also needs fields for each business's legal name, address, registration number and VAT number. See Annex A.8.]
10.2 Payout fee: document for the creator. [COMPANY TO DECIDE WITH ACCOUNTANT: how we document the payout fee we take from each creator (our own invoice or statement to the creator, or a line on Abillio's invoice), how often, and its VAT treatment (5.7).] The creator can see the payout fee taken from each payout on the Money page.
10.3 The business fee. The 6% business fee (5.3) is charged when a payout is marked as paid, on the part of the creator amount actually released, and:
- (a) we invoice it from [COMPANY LEGAL NAME], registration number [REGISTRATION NUMBER], [REGISTERED ADDRESS], VAT number [VAT NUMBER];
- (b) we issue the invoice [for each approved batch / once a month — COMPANY TO DECIDE] and send it to the notification email set in Settings; and
- (c) the business pays it [by bank transfer within [NUMBER] days / from the wallet — COMPANY TO DECIDE]. If "from the wallet" is chosen, the Terms of Use must say: "You authorise us to take our invoiced fee from your wallet balance."
10.4 VAT on a business fee.
Where the business is
Based in Latvia (established there for VAT)VAT on the business fee
Latvian VAT at [21%]Where the business is
In another EU country, acting as a business. Proof: its VAT number or [OTHER EVIDENCE — ACCOUNTANT TO CONFIRM]VAT on the business fee
No Latvian VAT. Reverse charge: we do not add VAT, and the business works out and reports the VAT itself in its own country. The invoice shows both VAT numbers, if any, and the words "reverse charge".Where the business is
In another EU country, and we have no proof it is acting as a businessVAT on the business fee
Latvian VAT at [21%]Where the business is
Outside the EUVAT on the business fee
[ACCOUNTANT TO INSERT]
The business must tell us whether it is acting as a business, and give us the proof.
10.5 The business must keep its legal name, address and VAT number correct on the platform. We decide whether to add VAT using the details the business gives us. If they were wrong, we cancel the invoice with a credit note (a document that reverses it) and issue a new one. The business bears any tax cost caused by wrong details it gave us.
10.6 Each invoice shows:
- (a) the invoice number and date;
- (b) our details and VAT number;
- (c) the business's legal name, address and VAT number, if any;
- (d) the batch or period covered;
- (e) the fee, excluding VAT;
- (f) the VAT rate and amount, or the reverse-charge wording; and
- (g) the total.
10.7 Money that is not our income. [COMPANY TO DECIDE, following 3.1 and 4.1. Under Option A: "The creator amount is not our income, and we charge no VAT on it. Money a business loads into its wallet is not our income and is not invoiced. It appears in the wallet record as 'Loaded by bank transfer'." Under Option B, we supply the whole campaign to the business, and VAT may apply to the full amount.]
11. The payout export
In short: a spreadsheet of approved payouts that the business uses to pay creators by hand. It is not an invoice.
11.1 The payout export is a spreadsheet file (CSV) that opens in Excel or Google Sheets. Its name is nexfluence-payouts-[YYYY-MM-DD].csv. The business downloads it from Wallet > Export the batch.
11.2 It lists only payouts that are Approved, or Sent once a payout vendor is used. Calculated and Paid payouts are left out. An approved payout appears in every export until it is marked paid. To avoid paying a creator twice, mark each payout paid as soon as you have made the transfer.
11.3 Each row is one payout, with these columns:
Column
payout_idWhat it holds
Our reference for the payout. Put it in the transfer reference (6.3).Column
batch_idWhat it holds
The batch the payout was approved in, if any.Column
creatorWhat it holds
The creator's display name. It is not unique (6.3).Column
deal_amount_ eur What it holds
The deal amount the business pays for the creator's work, in euro.Column
business_fee_ percent What it holds
The business fee rate fixed on the deal when it was funded (6% from 27 September 2026).Column
creator_fee_ percent What it holds
The payout fee rate for this payout, fixed on the deal when the creator accepted it, for example 4.00 (5.1, 5.9).Column
business_fee_ eur What it holds
The business fee on top of the deal amount (5.3): 6% of the deal amount for deals funded from 27 September 2026; 0.00 for older ones.Column
total_from_ wallet_ eur What it holds
What the payout takes from the business's wallet: the creator amount plus any business fee.Column
stateWhat it holds
Approved, or Sent once a payout vendor is used.Column
referenceWhat it holds
The transfer reference. When payouts are paid by hand, this column stays empty, because paid payouts leave the export.
11.4 The export does not contain the creator's bank details, address, email, tax number or personal identification number. It shows no VAT. We do not hold creators' bank details. We collect tax details only for DAC7 (section 12), and they never go on the export.
11.5 The export is a working list for paying creators. It is not an invoice, a receipt or a tax document.
11.6 The export contains creators' names. The business should store it securely and keep it only as long as it needs it.
12. Information we collect for DAC7
In short: EU law (DAC7) requires us to collect creators' tax details and report what they earn through the platform once a year. We will ask for these details before a creator's first payout.
[COMPANY TO DECIDE: this collection is not built and is not in the product plan. The product plan (PRD 25.1) says the payout vendor holds bank and tax details. Decide whether we collect this ourselves or rely on Abillio, once Abillio answers in writing on DAC7. Our own duty to collect and check stays with us either way (12.9). See Annex A.9.]
12.1 What DAC7 is. DAC7 is an EU tax rule (Council Directive (EU) 2021/514). It applies in Latvia through [LATVIAN LAW REFERENCE — ACCOUNTANT TO INSERT; probably amendments to the law "On Taxes and Fees" (Par nodokļiem un nodevām) and a Cabinet regulation]. It requires online platforms to collect information about people who earn money through them. DAC7 calls these people "sellers". Once a year, the platform reports this information to the tax office and gives each seller a copy. EU tax offices share it with each other.
12.2 Why it applies to us. In plain words: creators do work for businesses through our platform, so DAC7 says we must report what they earn. In DAC7's terms, creators' work on deals is "personal services" and we are a "reporting platform operator". We report creators who are paid for deals made on the platform, whether the business pays them by hand or the payment runs through Abillio. Businesses are not reported as sellers.
12.3 What we will ask creators for.
If you are paid as a private person or as a registered self-employed person:
- (a) your full name;
- (b) your home address;
- (c) your tax number (tax identification number) and the country that issued it. If no tax number was issued to you, give your place of birth instead;
- (d) your date of birth; and
- (e) your VAT number, if you have one.
If you are paid through a company:
- (a) the company's legal name;
- (b) its registered address;
- (c) its tax number and the country that issued it;
- (d) its business registration number;
- (e) its VAT number, if it has one; and
- (f) any permanent establishment it has in the EU.
12.4 What we add from our own records:
- (a) the amounts paid to the creator in each quarter;
- (b) the number of paid deals in each quarter;
- (c) the payout fees we took from the creator in each quarter (4%; decided 24 September 2026; live from 25 September 2026);
- (d) the creator's bank account number, and the account holder's name if different, if we hold them (today we do not); and
- (e) the country where the creator is resident, which we work out from the details the creator gives us.
12.5 When. We ask for this information before a creator's first payout, and in any case by [DATE, before 31 December 2026 — ACCOUNTANT TO CONFIRM]. We ask through [the platform / Abillio sign-up — COMPANY TO CONFIRM].
12.6 Checks. We check tax numbers and VAT numbers with the tools EU tax offices provide.
12.7 If information is missing. The law requires us to act if both of these are true: we have sent a first request and two reminders without receiving the information, and at least 60 days have passed since the first request. We then:
- (a) today, while payouts are paid by hand: close your account and stop you registering again; or
- (b) once payouts run through Abillio: hold back your payouts until you give us the information.
Before we act, we tell you why, in writing. [COMPANY TO DECIDE: what happens to your open deals. We tell each affected business.]
12.8 Reporting. Each year, by 31 January, we report the year before to Latvia's State Revenue Service (VID). By the same date, we give each creator a copy of what we reported about them. The copy is a download on the platform, behind your login. We email you only to say that it is ready.
12.9 With Abillio. Once payouts run through Abillio, Abillio may also report under DAC7 (9.8). Unless we have confirmed that another platform operator reports the same information, we report it ourselves. Our duty to collect and check the information stays with us, even if Abillio collects it.
12.10 Your data under DAC7. We give you this information before we collect anything and before we report:
- Who is responsible: [COMPANY LEGAL NAME] (1.1).
- Why we may use it: the law requires it (GDPR Article 6(1)(c), with [LATVIAN DAC7 LAW]).
- Who receives it: Latvia's State Revenue Service (VID), which passes it to the tax office of the country where you are resident.
- What we use it for: DAC7 and related tax duties only.
- How long we keep it: see 13.1.
- If you do not give it: see 12.7.
- Your rights: to see, correct and get a copy of your data, as set out in the [PRIVACY NOTICE]. You can also complain to the Data State Inspectorate (Datu valsts inspekcija).
13. How long records are kept
In short: we keep money and tax records for as long as the law requires, then delete them. Deleting your account does not remove records the law requires us to keep.
13.1 We keep these records for these periods:
Record
Accepted offers and deal recordsKept for
[NUMBER] yearsCounted from the end of
the calendar year in which the deal endedRecord
Payouts: amounts, fees, state, transfer referenceKept for
[NUMBER] yearsCounted from the end of
the calendar year in which the payout was madeRecord
Wallet record: loads, money set aside, releases, feesKept for
[NUMBER] yearsCounted from the end of
the calendar year of the entryRecord
Fee invoices and credit notes, if any (section 10)Kept for
[NUMBER] yearsCounted from the end of
the calendar year in which they were issuedRecord
DAC7 information and reportsKept for
[NUMBER] years; DAC7 requires at least 5 and no more than 10Counted from the end of
the reportable period (calendar year)Record
Sales reports uploaded by businessesKept for
[N] months, unless a dispute is openCounted from the end of
the deal's holding periodRecord
[Records kept for possible legal claims, if used — LAWYER TO CONFIRM]Kept for
[LIMITATION PERIOD]Counted from the end of
[EVENT]
13.2 Other personal data is kept as set out in the [PRIVACY NOTICE].
13.3 Sales reports. A business should upload only the columns we need: date, promo code, discount, quantity and sales value. Please remove customers' names, emails and addresses first.
13.4 Deleting your account. A business can delete its account in Settings today. When an account is deleted, we remove the details that identify the user within one month. Records the law requires us to keep, such as invoices, payout records and tax reports, keep your name and details. We use them only for that legal purpose, and we delete them at the end of the period in 13.1. You can still ask us for a copy of them.
13.5 Closing a business account. We close a business account once its open deals are settled or cancelled and any unspent balance is returned (4.9).
13.6 Businesses and creators must keep their own records for the periods their own country's law requires. [ACCOUNTANT TO INSERT: the Latvian period for a business's accounting records and supporting documents.]
14. Questions and complaints
In short: write to us about our figures, and ask your own adviser about your tax. Businesses and creators can both complain.
14.1 For questions about payouts, the payout fee, the payout export or DAC7 information, write to [CONTACT EMAIL]. Businesses can also use Help on the platform. We answer within [RESPONSE TIME].
14.2 For questions about Abillio membership, Abillio invoices or tax Abillio takes off, contact Abillio at [ABILLIO CONTACT]. We can help you find the right payout record.
14.3 We can explain the figures on our payouts, fee documents and DAC7 reports. We cannot advise anyone on their personal or business tax.
14.4 Complaints. A business or a creator can complain about how we handled a payout, a fee or DAC7 information. To complain, [write to [CONTACT EMAIL] / use Help] and say what went wrong. We reply within [RESPONSE TIME]. Each person who complains is told the outcome of their own complaint. The full process is in the [TERMS OF USE].
14.5 Mediation. A business, or a creator acting for their business, can also go to a mediator: an independent person who helps both sides agree. Our named mediators are [NAMED MEDIATORS — at least two]. [LAWYER TO DECIDE: whether EU Regulation 2019/1150 applies to us, and whether its small-enterprise exemption applies. If we offer complaint handling and mediation by choice, do not describe them as legally required.]
15. Changes to this notice
In short: we give at least 15 days' notice of a change. If you do not agree, you can leave free of charge. Changes never apply to deals already accepted.
15.1 We tell businesses and creators by email at least 15 days before a change applies. If you do not agree, you can close your account free of charge before the change applies. Changes never apply to deals already accepted. If a change requires you to make significant adjustments, we give longer notice, for example 30 days for the move to Abillio (9.1).
15.2 A change the law forces on us may apply sooner. If so, we say so when we tell you.
15.3 This notice is published in English and Latvian. Both versions are equally valid. If they conflict, the Latvian version applies to users in Latvia. [LAWYER TO CHOOSE]
DRAFT — prepared for review by a Latvian lawyer. Not yet in force.